made mistake, thought this was a steam purchase
made a mistake on purchase, thought this could be activated in steam, would like a refund.
PC
Assassin's Creed Shadows Ubisoft Connect
Assassin's Creed Shadows
Experience an epic historical action-adventure story set in feudal Japan! Become a lethal shinobi Assassin and a powerful legendary samurai as you explore a beautiful open world in a time of chaos. Switch seamlessly between two unlikely allies as you discover their common destiny and usher in a n...
Action / Adventure
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9 Comments
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Definable Servant
1 0
no idea how that happened, but it did merge, and I see my other games here too. thank you so much for that awesome help! outstanding customer service and very much appreciated!
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CraigBGP Team
1 0
No worries 😊
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Definable Servant
1 0
You've used an external service to register with us. Unfortunately they did not provide an email address. In order to provide you with sales receipts, please add a valid email address.
not sure what to do with this
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CraigBGP Team
1 0
See my other reply which I was typing as you wrote.
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Definable Servant
1 0
(Edited)
thank you for the rapid response. appreciate that. I did try to provide my email address, which is xxxx, but it said it is already taken. which i do not understand how.
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CraigBGP Team
1 0
You already had an existing account with us from last month, I merged them together for you and removed the email here to avoid bots picking up the email.
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Definable Servant
1 0
i logged into my ubisoft account and do not see a "activate with ubisoft" button. i've tried several things and cannot get this game to activate, nor do i see it in my "purchases" on ubisoft.
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CraigBGP Team
1 0
You need to add an email to your account and confirm it so you can redeem.
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CraigBGP Team
1 0
Hey there's no steam keys for this, the only place to get it for Steam is directly on steam. Even then you'd still require ubisoft connect to run the game. Email us via [email protected] and we'll help you out.
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