With Ubisoft games we use direct activation. We can tell you which account you activated the game on. The key is shown only after activation so if you're trying to use it, it means you already activated it before. Contact our support at [email protected]
If you have issues with redemption please try another browser, make sure you've turned off any addons that may be causing problems. Any issues email [email protected] and we'll help you out.
Can’t redeem it’s says code already in use on another account funny haw I don’t have 2account
replyWith Ubisoft games we use direct activation. We can tell you which account you activated the game on. The key is shown only after activation so if you're trying to use it, it means you already activated it before. Contact our support at [email protected]
replycan redeem game because when i click login with ubisoft its stays on the loading screen forever
replyYou’ll need to go into desktop mode then redeem
replyIf you have issues with redemption please try another browser, make sure you've turned off any addons that may be causing problems. Any issues email [email protected] and we'll help you out.
replyIs Korean supported?
replyYes :)
replyStruggling to activate, is the reason I can't because my email isn't verified?
replyNevermind
replyNo worries hope you enjoy the game.
replyI am considering purchasing Amazon Pay. Can I withdraw money from the gifts associated with my Amazon account?
replyIf I recall correctly you cannot use Amazon Pay credit, though I may be wrong.
replyOK. We plan to change to MasterCard credit card payment.
replyHow do I refund a game after I already activated it?
replyFor refunds please reach out to our support at [email protected]
replyCan not find in my ubisoft connect games
replyHi there, if you're still experiencing issues pleas reach out to [email protected] as we cannot discuss account details publicly. Thanks.
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