I want to sincerely apologize for my words and actions during our recent interaction. My comment, "Are we gonna have a problem Craig?" was completely inappropriate and disrespectful. It was not only insensitive but also uncalled for, and I deeply regret uttering it. I realize now how hurtful and offensive it must have been for you to hear those words. Please understand that it was a lapse in judgment, and I take full responsibility for my behavior. I value our relationship and your feelings, and I am truly sorry for any distress or discomfort I may have caused you. Moving forward, I am committed to being more mindful of my words and treating you with the respect and dignity you deserve.