They sent me a key that is already in use
Can you get me another key for this game? I lost my account that had this key activated.
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Can you get me another key for this game? I lost my account that had this key activated.
I'm sorry about that
replyIf you have issues with your account you'll need to speak to ubisoft, but we have helped you in the past so saying we gave you a used key is false.
replyI tried to log in with my email
but it created another account
instead of logging into my old one.
I think they deleted my account
replyAdditionally we replaced your original order because you used it on the wrong account.
replyHey maybe you shouldn't accuse of us giving you a used key. You've claimed the game on your ubisoft account in August 2024. If you have issues with your account please contact ubisoft support.
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