Once again we're having key delivery issues, sorry for this. We don't know how long it'll be as it's during EU night hours and people are sleeping. We will add keys as soon as things are working again, but if you don't want to wait you can request a refund from your account page.

We already replied before your comment and fixed it.

i got an email but it said payment failed.

Fixed. Thank you.

Steam will never have a different edition name for different editions, but you do have the Deluxe. You can check this by right clicking the game > properties > Dlc and confirming it - or you can search your library for "Oblivion" to see the Artbbook / Soundtrack https://i.imgur.com/WhrH1df.png

For the content, that's available within the game.

Check spam, if you still dont have anything please email [email protected] and we'll help you out.

You need to confirm your email, check spam or email us via [email protected]

Yeah, we had some issues earlier due to the demand, but things are in a better state now. Hope you enjoy it!