I have bought the ultimate edition yesterday and installed the game but i can't play the early access. The play icon is greyed out and when i hover the cursor it says that the game cannot be played now.
You can redeem it in your region yes, as for EU Battle net you'll be able to choose between Americas, Europe and Asia at will from the launcher at any point. Regions will not matter :)
Generally we're not able to offer a refund due to disliking a game but if you have issues we'll try to help you out. Would suggest trying the beta first :)
Can this Activate in Thailand? Battle.net Asia
replyYes you can.
replyThank you so much.
replypossible to activate in Austria? Battle.net EU
replyYes you'll be able to do that.
replyI have bought the ultimate edition yesterday and installed the game but i can't play the early access. The play icon is greyed out and when i hover the cursor it says that the game cannot be played now.
replyYou haven't yet activated the game it's still on your gamesplanet account waiting for you to redeem on battle net.
replywhy i cant play beta when i buy ultimate edytion >??
replyPlease be aware that Beta starting times today are:
reply10am PT.
1pm ET.
6pm UK.
7pm CEST.
Can i redeem this code when i am in the netherlands and not using eu battlenet??
replyYou can redeem it in your region yes, as for EU Battle net you'll be able to choose between Americas, Europe and Asia at will from the launcher at any point. Regions will not matter :)
replyOkay thank you
replyIf you dont like it or you have a problem can you refund it then?
replyGenerally we're not able to offer a refund due to disliking a game but if you have issues we'll try to help you out. Would suggest trying the beta first :)
replyso you mean 17-19 october?
replyDoes this code work for the netherlands?
replyYes.
replyand why does it say "Release: 11.13.2020
reply"