Steam code
Hello Gamesplanet Support,
I purchased and redeemed DOOM on your website, but I have not received my Steam key. When I open the game in my account, I see an error message saying that you could not unlock my order.
According to my order details:
- Game: DOOM (PC)
- Order date: October 28, 2026
- Order number: 509E170A386379
- Payment method: Wallet
- Price: $0.00
Your website says that your team has been notified about the issue. Could you please investigate this problem and provide my Steam key as soon as possible?
I would appreciate a quick resolution. Thank you for your help.
Best regards