DRAGON BALL: Sparking! ZERO takes the legendary gameplay of the Budokai Tenkaichi series and raises it to whole new levels. Learn and master an incredible roster of playable characters, each with signature abilities, transformations, and techniques.
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You guys just updated the regions now.
It said I could activate the key in France when I purchased it but it now shows that i can't activate it anymore.
I ended up choosing to get a wallet refund but I'm stuck with the money since I can't move it to the french gamesplanet store which is the only way for me to get the game now..
That show a real lack of professionalism coming from a trusted retailer...
replyHey, we were informed today by the publisher that the lock situation would be changed and have adapted as best as we can. We're still discussing internally what we can do for customers affected. If we have to refund those affected we will do that of course, but we're looking at other options as well.
I apologize for the lock situation, but the publisher changed things and we have to adapt to the change.
replyHey, I'm sorry I was rude with my previous message.
I get that you were just told by the publisher, but the issue I'm having rn is that I'm stuck.
You guys offered me the possibility of refunding my order and getting cash on my wallet which I did since I thought I would be able to transfer it to France's Gameplanet, but it's not the case.
I'm stuck with $98.99 of instore credit that I can't use to buy the right version of the game for my region.
Is there a possibility for you to get back that instore credit and just give me a key that I can use in Europe ?
Thanks
replyPlease use our email to respond, we will not speak about individual orders on our comments section.
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