Yes, sorry I was referring to the free game keys provided in connection with the ASUS game codes. I have been trying to redeem my code from ASUS for a couple of weeks now -code was received on March 3rd- and kept telling me "this code can not be used anymore"; maybe I am just slower than the others to redeem my code and so just missing out on availability each time, so my question is will the code still be honored by GamesPlanet after the April 6th, 2026 deadline for those of us who have been trying for a while now, but still unable to redeem our codes for a game key?
Also just to confirm I am trying to use it against the correct product, it is for the base game version of Resident Evil Requiem, and not the deluxe version, correct?
I was just successful in redeeming my ASUS game code; THANK YOU GamesPlanet!!
To anyone else who keeps running into the "this code can not be used anymore" issue, hang in there!!!
Yes we restocked keys earlier today, it took a couple days but we get there in the end. Sadly we don't have infinite keys but we keep stock as best as we can and restock when needed.
We've ran out of keys twice. The first time was the 10th, but we had keys back in stock the same day. This is the second time and it's been out of stock since Monday. We should get them tomorrow hopefully (Thursday).
We are doing our best to get the keys as quick as we can but its not on us right now it's Capcom. Just don't stress about it, we're doing everything we can.
And yes, you can use the same voucher you've been given.
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Are these keys different that the paid purchase keys for the game, if so, how so?
replyIf you mean Asus promotion keys yes they're different. Different package.
replyYes, sorry I was referring to the free game keys provided in connection with the ASUS game codes. I have been trying to redeem my code from ASUS for a couple of weeks now -code was received on March 3rd- and kept telling me "this code can not be used anymore"; maybe I am just slower than the others to redeem my code and so just missing out on availability each time, so my question is will the code still be honored by GamesPlanet after the April 6th, 2026 deadline for those of us who have been trying for a while now, but still unable to redeem our codes for a game key?
Also just to confirm I am trying to use it against the correct product, it is for the base game version of Resident Evil Requiem, and not the deluxe version, correct?
replyI was just successful in redeeming my ASUS game code; THANK YOU GamesPlanet!!
replyTo anyone else who keeps running into the "this code can not be used anymore" issue, hang in there!!!
Yes we restocked keys earlier today, it took a couple days but we get there in the end. Sadly we don't have infinite keys but we keep stock as best as we can and restock when needed.
replyWe've ran out of keys twice. The first time was the 10th, but we had keys back in stock the same day. This is the second time and it's been out of stock since Monday. We should get them tomorrow hopefully (Thursday).
We are doing our best to get the keys as quick as we can but its not on us right now it's Capcom. Just don't stress about it, we're doing everything we can.
And yes, you can use the same voucher you've been given.
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