No download button?
I bought the Deluxe Edition but under the "My Games" page I am unable to find any download button whatsoever. The box at the side that normally shows how to access your game is also completely blank.
In the 1920s, on the East Coast of the United States, the half-submerged city of Oakmont is gripped by supernatural forces. You're a private investigator, uncovering the truth of what has possessed the city and corrupted the minds of its inhabitants... and yours.
ActionI bought the Deluxe Edition but under the "My Games" page I am unable to find any download button whatsoever. The box at the side that normally shows how to access your game is also completely blank.
I see no download button either. I've tried on Chrome, Edge, and Firefox. I have all adblockers off. I have no DNS filters.
Gamesplanet, has this really been an issue for almost a year with no fix?
Screenshot: https://i.imgur.com/BRIQUqd.png
EDIT: I'm not used to customer support actually being helpful; I feel bad for being so cranky now. Craig/GP responded quickly and this has been resolved for me. Thanks y'all!
replyWe're aware of the bug related to not enabling purchases, however you can shoot us an email and we'll happily resolve it for you in the meantime.
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