Game Support

Where do I find my games?
Gamesplanet Downloader
Download via single files
Download Mac games
STEAM, Ubisoft connect, Origin & Co.
Installation
Firewalls and virus protection
HELP, I can't download!
HELP, I can't install!
Contact the Game's Publisher
DirectX 9 and Windows 8 / 10
Remove a game from Steam

Contact the team

Do you have questions or need a helping hand?

Facebook

Twitter

Europeans @ work

We give our best to support you, but Europeans need to sleep sometimes...
Remember the time zones!

Firewalls and virus protection

You may find that Internet Security software such as Kaspersky or AntiVir can cause problems with our Downloader - Download interruptions or complete blockages are possible.

If possible allow access for our Downloader in the Anti virus program
Or don't use the Downloader, and instead download the single files:

Instructions to download the single files