Keys are already on order from Bandai, they'll be with us soon do not worry. Likely when the preload occurs (if one does). There's still plenty of time left. It's down to the publisher to send the keys at this point.
Hello :)
I'm Japanese. Store page shows that ELDEN RING has Japanese subtitle. Is it true ?
If I can't activate and change language setting to Japanese on Steam after the key released, can I refund it ?
I would like to buy this game. I am from Turkey. So europe zone. Now i see that there is no any option to buy this game. Regios issue. When can i buy this game ? You will solve this lock ?
I have got 40 Dollar in the my wallet of us store. I need to use this money. Soon it will not be available. It was a promotion code. I cant see this money in other stores.
Is there any chance we'll be getting the keys a few days before launch so we can do the pre-install? I see that some things evidently aren't finalized, so I understand if you don't have a definitive answer yet.
Keys should be available in time for the preload, assuming there is one. Worry not we're working directly with Bandai and will get keys as soon as they are available.
Hi there, sadly it's not that easy as we are contractually obliged to sell the region locked key in the region it comes from (US keys on US store, EU keys on EU). However customer has the right to buy the key from whatever storefront he chooses.
We're 5 days away from launch. Where's the steam key?
replyKeys are already on order from Bandai, they'll be with us soon do not worry. Likely when the preload occurs (if one does). There's still plenty of time left. It's down to the publisher to send the keys at this point.
replyWhere is the -15% ? In steam the game is $50, here $51 ...
replyPrices are in USD, on Steam the SRP is $59.99 and we're $50.99.
replyIf I am from Chile, can I buy the product? In my case I bought it here, although I still ask.
replyHi there, yes it will activate in Chile :)
replyHello :)
replyI'm Japanese. Store page shows that ELDEN RING has Japanese subtitle. Is it true ?
If I can't activate and change language setting to Japanese on Steam after the key released, can I refund it ?
That's the information from Steam yes but our versions (EU/NA) will be locked for your region anyway, you won't be able to activate.
replyI will go to United States and make new Steam account. So, don't worry about region lock problem :)
replyThank you for response.
Hello
I would like to buy this game. I am from Turkey. So europe zone. Now i see that there is no any option to buy this game. Regios issue. When can i buy this game ? You will solve this lock ?
replyYou'll have to purchase it from the UK/DE/FR stores if you want it for your region.
replyI have got 40 Dollar in the my wallet of us store. I need to use this money. Soon it will not be available. It was a promotion code. I cant see this money in other stores.
replyIs there any chance we'll be getting the keys a few days before launch so we can do the pre-install? I see that some things evidently aren't finalized, so I understand if you don't have a definitive answer yet.
replyKeys should be available in time for the preload, assuming there is one. Worry not we're working directly with Bandai and will get keys as soon as they are available.
replyThanks for the prompt reply.
replyAustralian here is it not possible to just be sent the right key when available?
replyHi there, sadly it's not that easy as we are contractually obliged to sell the region locked key in the region it comes from (US keys on US store, EU keys on EU). However customer has the right to buy the key from whatever storefront he chooses.
reply